Privacy policy

PERSONAL DATA PROCESSING POLICY

Welcome to the h2cap.world website.

We are committed to protecting and respecting your privacy. This notice sets out key information regarding what data we collect, why we do it, and how we will use it.

We process your personal data in adherence to the personal data processing requirements set out in the General Data Protection Regulation No 2016/679 (EU) (hereinafter referred to as the GDPR), the Republic of Lithuania Law on Legal Protection of Personal Data, as well as other legal acts or recommendations and/or instructions of supervisory authorities. We also undertake to use all reasonable technical and administrative measures to protect your data collected by us from loss, unauthorised use and/or changes.

This website https://www.h2cap.world (hereinafter — the "website") is managed by UAB "Reever tech" (hereinafter — the "Company"), a legal entity that is registered and operates in accordance with the requirements of the current legislation of Lithuania.

The privacy and personal data processing policy complements the Public Offer and is an integral part of it. Please read it before continuing to use the https://www.h2cap.world website.

By visiting the website https://www.h2cap.world, you agree to comply with this Privacy Policy and agree to its terms, confirming your consent to the voluntary transfer and processing of personal data for the purpose of fulfilling orders.

The Website and services provided by Reever tech are not intended to be used by children. We are always ready to answer all your questions regarding our Privacy Policy. For this, please contact us at info@reever.tech.

1. Who is responsible for your personal data?

Name: UAB "Reever tech"
Address: Mikalojaus Koperniko g. 2-2, LT-14159, Gineitiškių k., Zujūnų sen.,Vilnius District Municipality, LITHUANIA
Email: info@reever.tech

2. What personal data do we collect and how?

When you interact with us, whether by using our website https://www.h2cap.world or communicating with us, we may collect the following data:

Personal data required to complete and despatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order;
If you provide us with someone else's data — for example, if you purchase a product to be delivered to a friend or as a gift — we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend.
Payment related information such as card details and billing addresses;
Usage data including intended purchases, your marketing preferences, completion of surveys, wish lists, and participation in promotional activity;
Device identifiers and connection information such as IP addresses, cookie IDs, IDFAs, geo location information, IoT technologies, statistics on your page views, traffic to and from the sites, referral URL, ad data, your browsing history with https://www.h2cap.world, hashed email addresses, and your web log information. For more information on how do we use cookies see our Cookies Policy.

3. What for do we use the personal data we collect?

To provide you with our services, including to allow you to order and receive products using our website, we need to use your information in a number of different ways.

To fulfil the orders you make through our website, we collect your Name, addresses, phone number, e-mail, order details;
To collect payment from you we collect your payment information, which comprises the credit/debit card’s number, holder’s name and CVV. We don’t store them and only transfer them to our authorised payment providers;
To provide you with our customer services (including helping you to solve any issue you have with our services, updating you about any change to our terms of service, or contacting you to know how was your experience with us): we collect your name, email, phone number and addresses and your contact history with us;
To monitor the quality of our customer services, we collect your name, email, phone number and addresses, your response to our SMS inquiries about the quality of the service and your contact history with us (including phone records of our conversations and conversations through email or other instant messaging apps);
To review and post your reviews on your orders: we collect your name, age range, skin characteristics (such as type, tone, and concerns) and your written review. The legal basis is your consent;
To administer, maintain and optimise our Website and our services, we collect your device information (such as your device IP address and device type), cookie identifiers and browsing information;
To perform fraud and credit checks and if we can do business with you, we collect your name, email, addresses, credit/debit card details, browsing history, purchase history, date of birth, gender, specific behavioural cookies, device information (such as IP address and device type), any national identifiers (like driver’s license or ID cards) and any publicly available information (like social media profiles or news);
To carry on research, analysis, enquiries and surveys on your use of our website, we collect your Name; Addresses; Email; Device information;
To advertise and retarget advertising of our products and services, we collect your email, cookie identifiers and device information.

4. Data protection

We value your confidentiality therefore we strive to take the necessary organisational and technical measures in order to ensure the protection of your information from illegal actions of third parties, such as destruction, modification, blocking, copying, distribution, etc.

We take a number of reasonable steps to try to protect the personal information that you provide, including:

Using a Transport Layer Secure (TLS) to encrypt the personal data that you send us during the order process (including any financial information such as credit or debit card details);
Not keeping details of your credit or debit card that would enable any third party to transact using that credit or debit card (such as your CVV number).

Unfortunately, despite this, the transmission of information via the Internet is not completely secure. We cannot guarantee the security of your personal data transmitted to or through our website, and any such transmission is at your own risk. In particular, please keep in mind that if you voluntarily disclose personal information through other means of communication than the website in a non-protected environment (such as through email, sms, online messages) then that information can be collected and used by others outside of our or your control.

5. Data transfer to a third parties

We protect your information using measures that reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. We minimise the amount of personal information we disclose to what is necessary to fulfil the purposes described in this Privacy Notice and service providers may not use it for any other purposes. We have signed contractual agreements with our third-party service providers and we ensure that they respect the security of your personal data in compliance with data protection laws.

Without your prior written consent, we may transfer your personal data to our business partners or companies, providing services at our request, selected in a responsible manner: payment, order management, packing and delivery, marketing and advertising providers, legal authorities.

6. Data transfer outside the European Union

Where your personal data is being transferred to countries outside the European Union either by us or by third party service providers acting on our behalf we can ensure that those transfers are adequately protected, by putting in place the necessary organisational and technical measures, and guarantee the lawful processing of your personal information in accordance with the relevant law.

7. How long will we store your personal data?

We set your personal data storage term, guided by the requirements of the law, regulations and instructions of the supervising institution and/or another competent institution. We will only keep your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Notice, to comply with legal requirements, prevent fraud and resolve disputes.

8. Your Rights

You have certain rights in relation to the personal data we hold about you, which we detail below:

To know (to be informed) about yours data being processed (right to be informed);
To access personal data processed in the course of our activities and get information about how they are being processed (right to access);
To demand the rectification of your personal data or, in consideration of personal data processing purposes, have the right to have incomplete personal data completed (right to rectification);
To demand the erasure of personal data concerning you (right to be forgotten);
To require us to restrict the processing of personal data concerning you (right to restriction of processing);
To require us to transmit personal data provided to us (right to data portability);
To object at any time to the processing of personal data concerning you which is based on the performance of a task carried out in the public interest, for the purposes of the legitimate interests pursued by us or by a third party, or when personal data are processed for the purposes of direct marketing, including profiling (right to object);
To withdraw your consent for personal data processing where personal data are processed on the grounds of consent.

We always strive to ensure your rights appropriately and promptly respond to any possible breach in exercising them; therefore, if you have any questions regarding your personal data processed by us, please contact us first.

To exercise any of these rights, you can contact us at info@reever.tech. Your rights will be fulfilled once your identity is confirmed live (by submitting an ID: personal identity card or passport) or by electronic means (e.g., by electronic signature).

We may refuse to fulfil the aforementioned rights in cases provided by the law where it is necessary to ensure the prevention, investigation or determination of offences, breaches of official or professional ethics, as well as protection of rights and freedoms of data subject or any other persons.

9. Cookies

Cookies are small informational elements that are stored in your browser. In the Privacy Policy, we use the term “cookies” to describe these elements and other similar technologies, for example, pixel tags, web beacon, clear gif. They help us:

to identify you as a previous visitor to a particular website;
to preserve the history of your visit to a website and adjust its content;
to control the duration and frequency of visits to collect statistics on the number of visits to the Website.

They help us to recognise you as the previous visitor to a certain website save the history of your visit to the site and adapt the content accordingly. Cookies also help ensure the smooth running of websites, allow you to monitor the duration, frequency of visits to websites and collect statistics about the number of site visitors. By analysing this data, we can improve our Website and make it more user-friendly for your convenience.

We remind you that some services can be configured to work only with cookies. By turning them off in whole or partly, you can no longer use these services. When you use a browser to access the content we provide, you can configure your browser to accept all cookies or block them all. Cookies notifications may also be displayed. Browsers are different, so, if you do not know how to change the settings of cookies, look in the menu. Your device’s operating system may have additional cookies control. If you do not want cookies to collect information, use a simple procedure that is embedded in many browsers. It allows you to refuse the use of cookies. If you want to learn more about how to manage cookies, visit https://allaboutcookies.org/how-to-manage-cookies.

Please note that refusing cookies does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver adverts tailored to your web preferences and usage patterns, so you may see a greater number of adverts that are irrelevant to you and your preferences.

10. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at info@reever.tech